Standard CallingPost messages are delivered to a live person or an voicemail if the member does not answer the call. 

Straight to Voicemail (SVM) will attempt to deliver the message ONLY to a member's voicemail box, without the option for the member to answer the call live. 

From the Additional Phone Message Option Screen: 

  1. Click on the Send Calls Straight to Voicemail (SVM) option. 

  2. Click Next to finish sending your message. 

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