CallingPost Communications

Here are some reasons why your text may not get delivered.

Why are my text messages not getting delivered?

Support Team

Learn how to send phone, text and email messages. Can't find the answer? Give us a call 877.665.5646

Sending Messages

Using the www.CallingPost.com website to send a message

Sending from Your Computer

Using the Call-In CallingPost Phone Number (877-304-7678)

Sending from Your Phone

How to record your message from the computer with the Call My Phone Option

Using Call My Phone

How to record your message from the computer with a microphone connected to your computer

Using the Microphone

Using Your Microphone with Google Chrome Browser

Instructions for Using Microphone in Chrome

How to record your message from the computer with your keyboard

Using the Keyboard (TTS)

How to upload a .wav file from your computer

Uploading a .WAV File

How to send an Extended Hour Message from your computer

Sending a Message is automatic for extended hours now & are dependent upon your plan.

Phone Messages

Adding Your Caller ID

How to select the Ringless Delivery Feature

Ringless Delivery Sends messages Straight to Voicemail  check your plan details or upgrade to use this feature

Selecting Live Answer Transfer when sending a message

Using Live Answer Transfer (LAT) check your plan details or upgrade to use this feature

Additional Phone Message Options

How to create a text message from the computer

Creating a Text Message

What is the difference between Short Code vs Toll-Free SMS?

Text Options- Short Code vs Toll-Free SMS

Text Messages

What is a text keyword?

Creating a text keyword

Re-assigning a text keyword to a new group

Text Keywords

Create a email message using the Email Builder

What is a Merge Tag?

How can I use a Merge Tag to personalize my email?

What Plan do I have to be on to use a Merge Tag?

What is email branding?

What Plan do I have to be on to remove Email Branding?

Learn how to view email analytic details.

Email Analytics

Email Messages

How to view who received your message and how they received it

Viewing Message Results

How do I see who received my phone call?

What is considered a "Delivered" email?

Viewing Email Analytics from the Status & Results Details.

How do I see who opened my email?

What does Click Rate mean for my email delivery?

What is considered an “Undelivered” email?

Reporting

How Does Call forwarding to my Custom Phone Number work?

Call Forward your Custom Phone Number used to send text messages

Toll Free Numbers

Contact Us

Find answers and get help from Intercom Support and Community Experts